Privacy Policy

Effective Date: July 15, 2019

Lilly Lovers of the Palm Beaches (“LLPB,” “we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us—whether online through our website, by text, in person at our boutique, or through any other method.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide to Us

Name

Email address

Mailing and physical addresses

Phone number

Text message content or responses

Event registration details

Payment or billing information (processed securely through third-party providers)

Any other information you voluntarily provide through forms, messages, or conversations

b. Automatically Collected Data

When you use our website, your device may automatically send us technical information such as:

IP address

Browser type

Device type

Referring/exit pages

Date and time of your visit

Interaction data (e.g., clicks, page views)

Cookies and similar technologies may be used to enhance your experience and track preferences.

2. How We Use Your Information

We may use your information to:

Communicate with you about events, sales, or volunteer opportunities

Send updates via email or text message

Process transactions or reservations

Respond to questions or customer service requests

Improve our website, events, and customer experience

Fulfill legal and recordkeeping obligations

3. Text Messages and Direct Communication

If you opt into text message updates, we may send you boutique reminders, drop-off instructions, sale info, or other relevant messages. You may opt out at any time by replying “STOP.” Please note that standard message and data rates may apply.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers only as necessary to:

Process payments (e.g., Stripe, Gravity Payments)

Host our website or email newsletter

Manage boutique operations (e.g., ConsignCloud)

Comply with laws or respond to legal requests

5. Data Storage and Protection

Your information is stored securely on password-protected systems, including point-of-sale platforms, email marketing tools, and our private records. We take reasonable steps to protect your information, but no system can be 100% secure.

6. Children’s Privacy

Our services are intended for users age 18 and over. We do not knowingly collect personal data from children under 13.

7. Your Rights

You may:

Request access to the personal data we hold about you

Ask that we correct or delete your information

Opt out of marketing emails or text messages at any time

To make a request, contact us at: Bonnie@LillyLovesPB.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version with the updated date at the top.

9. Contact Us

If you have any questions about this policy or how your information is handled, please contact:

Bonnie Hawthorne

Owner, Lilly Lovers of the Palm Beaches

Email: Bonnie@LillyLovesPB.com

Text: 561-813-1441